简体中文版 | English Version

(Last Updated: February 2025)

1. Introduction

Ginwa is committed to providing users with a safe and healthy online environment, with a particular focus on protecting children from child sexual abuse and exploitation (CSAE) content. We recognize the critical importance of online child safety and strictly comply with relevant laws and regulations. To prevent and respond to CSAE content, we have implemented a series of technical and administrative measures. Our goal is to ensure that all users, especially minors, can use our platform in a secure and protected environment.

2. Compliance with Laws and Regulations

We strictly adhere to the Children’s Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR), and other applicable laws and regulations. Our policies are regularly reviewed and updated to ensure compliance with global child safety standards. Additionally, we collaborate with law enforcement agencies and industry organizations to ensure our preventive measures align with the latest legal requirements.

3. Content Moderation Mechanisms

     •     Automated Moderation: We employ advanced machine learning algorithms and image recognition technology to automatically detect and filter potential CSAE content. These technologies can quickly identify suspicious images, videos, and text, flagging them for further review.

     •     Human Review: Any content flagged by our automated systems is manually reviewed by a professionally trained moderation team. Our reviewers receive specialized training to identify and handle CSAE content accurately and take appropriate action.

     •     Real-Time Monitoring: We implement 24/7 real-time monitoring systems to detect and address any potential CSAE content promptly.

4. User Reporting Mechanism

     •     Reporting Channels: Users can report suspicious content or behavior through the in-app reporting button, the Help & Feedback section, or by emailing contact@gama.city. We ensure that the reporting process is simple and accessible for users to quickly report issues.

     •     Processing Procedure: All reports are reviewed within 24 hours by a dedicated team. Reports are thoroughly analyzed, and appropriate measures are taken, including content removal, user account suspension, and reporting to law enforcement if necessary.

     •     User Feedback: After reviewing a report, we provide feedback to the reporting user, informing them of the outcome and actions taken.

5. Data Encryption and Privacy Protection

     •     Data Encryption: All user data, especially data related to minors, is protected using advanced encryption technologies. We use SSL/TLS protocols to encrypt data transmission, ensuring that data is not intercepted or tampered with during transfer.

     •     Privacy Policy: We strictly comply with privacy policies to ensure user data is neither misused nor disclosed. We do not sell or share users’ personal information with third parties unless required by law or with the explicit consent of the user.

     •     Data Storage: User data is stored on secure servers, accessible only to authorized personnel. Regular security audits are conducted to maintain the integrity and security of our data storage systems.

6. Employee Training and Policies

     •     Training: All employees undergo regular training on CSAE identification and handling to ensure effective response to related issues. Training topics include recognizing CSAE content, handling user reports, and cooperating with law enforcement agencies.

     •     Internal Policies: We have established strict internal policies to ensure that all employees comply with CSAE-related regulations when handling content. Any violations of these policies will result in severe consequences.

     •     Background Checks: All employees undergo rigorous background checks to ensure they have no history of CSAE-related offenses.

7. Continuous Improvement

We regularly evaluate and enhance our security measures to address new threats and challenges. By collaborating with industry experts and law enforcement agencies, we ensure our prevention strategies remain at the forefront of safety standards. We also actively participate in industry conferences and seminars to stay informed on the latest security technologies and trends.

8. Contact Information

For any inquiries or further information, please contact us at:

Email: contact@gama.city